| Knowledge-Net for a Better World |
December 2019 |
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Strengthening the Civil Society Organizations in Myanmar Year Three
Working Paper Series |
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| "How do Citizens in Yangon Perceive YCDC’s Management on Market and Taxation and Political Institutions in Myanmar?" |
Since 2015, EAI has provided ongoing research and institutional assistance to the strengthening of Myanmar civil society organizations. This series of reports was compiled as a part of the “Strengthening Civil Society Organizations in Myanmar Year Three” program. The research for these reports was conducted entirely by EAI’s partner think tanks in Myanmar, including Sandhi Governance Institute, Open Myanmar Initiative, Yangon School of Political Science (YSPS), Yone Kyi Yar Knowledge Propagation Society, Salween Institute for Public Policy (SIPP), Another Development, and Naushawng Development Institute. This year, the seven partner organizations established Myanmar Democracy Research Network (MDRN) and conducted a joint public opinion survey on Yangon City Development Committee (YCDC)’s public services.
In the third three papers of Understanding Citizens’ Satisfaction on Public Services part of this series, YSPS assesses markets in Yangon City and argues that there should be cooperation between YCDC, respective government departments, health officials, Parliament and civil society organizations on the issues of market cleanliness, air quality, infrastructure integrity, and food safety. In terms of YCDC taxation, SIPP points out the lack of transparency on YCDC budget and expenditure and provides recommendations to increase YCDC’s accountability. Lastly, Hanwool Jeong (Hankook Research) and Younghyun Lee (EAI) analyze Yangon citizens’ trust in governmental institutions and the relationship between the level of trust and the satisfaction of YCDC services. The authors use importance-performance analysis to examine the quality of 14 YCDC core services. |
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